Revenue-ready leads get buried
High-intent buyers disappear beneath new chats before the right salesperson can qualify and respond.
AI SALES & CUSTOMER OPERATIONS FOR WHATSAPPTurn WhatsApp into your sales and customer operations hub
InboxMates brings WhatsApp conversations, Team collaboration, contact management, and compliant campaigns into one workspace—so sales and support teams can respond faster, follow up better, and turn more conversations into revenue.
No credit card required · Connect your WhatsApp Business account · Consent-based campaigns
WhatsApp should be your fastest path to revenue—not another unmanaged inbox.
InboxMates turns every conversation into a visible, owned sales opportunity with a clear next step.
Follow-ups happen too late
Without a shared next-action queue, promising buyers go cold and purchase from the team that follows up first.
Customer context is scattered
Conversation history, agreed pricing and product interest live across personal phones, notebooks and email threads — invisible to the team.
Managers lack visibility
No way to see who's handling what, how fast the team responds, or which deals are a week from closing. Oversight relies on check-in calls.
One operating system for the full WhatsApp buyer journey.
Capture demand, qualify intent, collaborate, follow up, and convert—without leaving the conversation.
01Capture
Every inquiry lands in a shared team inbox — assigned, visible and never missed.
02Understand
AI extracts product, quantity, country, budget and buyer intent instantly.
03Reply
Multilingual reply suggestions reviewed by your rep before sending.
04Follow up
Priority queue shows who needs attention and when.
05Convert
Move qualified buyers through a pipeline to quotes and confirmed orders.
Core capabilities
Everything your team needs to convert on WhatsApp.
A focused AI sales and customer operations workspace—from first inquiry to repeat revenue.
AI Qualification
AI turns unstructured chats into qualified opportunities with product, quantity, urgency, budget, and intent.
Multilingual Replies
Give every rep accurate, multilingual reply suggestions grounded in product and conversation context.
Smart Follow-up Queue
Start each day with the buyers most likely to convert and the exact next action to take.
Compliant Campaigns
Reach opted-in customers with approved templates, then route every reply back into the sales workflow.
Compliant broadcasts
Re-engage opted-in customers with campaigns built for replies.
Segment the right audience, use approved templates, and turn every response into a sales follow-up.
Send only to contacts who opted in- Use approved Meta message templates
- Segment by country, language, tag, product interest and stage
- Exclude Opted out, Blocked and Do not contact records automatically
- Send now or schedule for the right time zone
- Frequency limits and duplicate-send warnings before every send
- Track Delivered, Read, Replied, Failed and Opted out
- See estimated recipients and Meta fee before confirming
Priority inbox
Turn every new chat into an owned sales opportunity.
InboxMates identifies high-intent inquiries, scores urgency and value, assigns an owner, and keeps the next action visible until the buyer moves forward.
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AI qualification
Understand buyer intent before your first reply.
AI structures product interest, quantity, budget, timeline, language, and buying signals so reps can respond with the full commercial context.
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Reply generation
Help every rep respond like your best closer.
Create fast, multilingual replies grounded in your products and the buyer’s exact situation—always reviewed by a human before sending.
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Pipeline & quotes
Move from conversation to quote without losing context.
Carry verified customer needs into the pipeline and quotation flow, so every deal keeps its history, owner, value, and next step.
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Compliant campaigns
Keep customers engaged after the first sale.
Run consent-based campaigns for follow-ups, launches, replenishment, and repeat orders—their responses route straight back to the sales team.
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Built for teams that win customers through WhatsApp.
Best for 3–30 person teams managing 100–3,000 monthly conversations across sales and customer operations.
One shared view for every market, rep, and customer conversation.
Manufacturers & Exporters
Turn product inquiries from international buyers into qualified RFQs, quotes, and orders.
- Need to quickly identify product, quantity, country and buying intent
- Require faster reply workflows and professional quotation generation
Wholesale & Distribution
Manage distributors, repeat buyers, replenishment conversations, and market-specific campaigns.
- Need long-term follow-up automation and segmented campaign capabilities
- Organize customer groups by market, product line and sales stage
High-Ticket Sales Teams
Education, equipment, energy, real estate and travel sectors.
- High-value leads requiring careful qualification and timely responses
- Need lead assignment, reply tracking and conversion reporting
Teams that close more deals on WhatsApp.
From manufacturers to exporters and high-ticket sales teams across 20+ countries.
20+Countries served
3,000+Active users
12minAvg. first response
4.9/5Customer rating
We used to lose track of inquiries across three personal phones. InboxMates gave our team a single view of every conversation and the AI scoring tells us which buyer to call first every morning. Our response time dropped from 14 hours to under 45 minutes.
★★★★★
The AI reply suggestions are genuinely impressive — they pull from our product catalog and reply in the buyer's language. My team sends professional quotes in Arabic and Chinese without a translator. We closed four new accounts in the first month.
★★★★★
Pipeline tracking was our biggest gap. Deals would stall at the quotation stage because no one followed up. The priority queue now surfaces exactly who to contact each day. Our win rate has improved by 30% since we started.
★★★★★
The broadcast compliance features are what sold me. We tried other tools but they let you send to anyone. InboxMates only allows opted-in contacts with approved templates — that is the only way to run compliant campaigns at scale.
★★★★★
Setup was 25 minutes. We connected our WhatsApp number, uploaded the product catalog and by the next morning the AI had already summarized our top ten open conversations. The ROI was visible within two weeks.
★★★★★
We handle 200 to 300 WhatsApp inquiries every week. Before InboxMates that meant missed replies, forgotten follow-ups and deals lost to faster competitors. Now nothing falls through the cracks and our team is actually excited about their sales numbers.
★★★★★
One workspace from first inquiry to repeat order.
Give sales, managers, and customer operations one shared view of every conversation, deal, follow-up, and campaign.
Shared team inbox
Make every customer conversation visible, assigned, and actionable across the team.
AI lead qualification
Automatic extraction of product, quantity, intent and buyer details.
Reply suggestions
Multilingual AI responses using full product context.
Follow-up reminders
Priority-ranked daily queue by buyer value and timing.
Sales pipeline
Visual board to move deals from inquiry to closed order.
Product catalog
Central product database that powers accurate AI replies.
Quote drafts
Generate quote documents directly from conversation data.
Compliant broadcasts
Opted-in campaigns with approved templates and compliance checks.
Contact segmentation
Filter by country, language, product interest and stage.
Team analytics
Track response speed, pipeline movement, campaign replies, and customer activity in one operating view.
Start lean. Scale WhatsApp revenue without per-seat friction.
Simple team plans that combine AI sales, customer follow-up, and compliant campaigns.
Launch
$24/Month$24/month, billed annually at $288
- 3 Team users
- 1 WhatsApp account
- 2,000 InboxMates contacts
- Shared Inbox
- Templates and campaigns
- Basic Analytics
Growth
Best value$65/Month$65/month, billed annually at $780
- 8 Team users
- 2 WhatsApp accounts
- 10,000 InboxMates contacts
- Everything in Launch
- Multi-number management
- Full campaign checks
- 1-year message history
Scale
$129/Month$129/month, billed annually at $1548
- 15 Team users
- 4 WhatsApp accounts
- 50,000 contacts
- Everything in Growth
- Extended Team permissions
- 2-year message history
- Guided onboarding
Meta messaging fees are billed separately based on conversation volume and destination country.
Only opted-in contacts and Meta-approved templates may be used for broadcasts.
Common questions
What sales and operations leaders need to know before moving customer conversations into InboxMates.
Do I need a WhatsApp Business account to use InboxMates?
Yes. InboxMates connects to a WhatsApp Business Platform number through Meta Embedded Signup.
Can I keep my existing WhatsApp number?
In most cases, yes. We guide your team through the number migration and verification steps.
Does AI send messages automatically without my team reviewing them?
No. AI drafts and structures replies; your team remains in control of every outbound message.
Do I need customer consent to send broadcast messages?
Yes. Broadcasts are limited to opted-in contacts and approved templates.
What are approved templates and do I need them for broadcasts?
Meta reviews templates before they can be used outside the 24-hour customer service window.
How are opt-outs handled?
Opt-out requests are recorded immediately and suppressed from future campaigns.
Who pays for Meta messaging fees?
Meta messaging fees are billed separately based on conversation type and destination country.
How long does setup take?
Most teams connect their number and invite reps in under 30 minutes.
Make WhatsApp your most productive revenue channel.
Qualify faster, follow up consistently, and give every customer conversation a clear path to revenue.
No credit card required · Set up in under 30 minutes
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